Privacy Policy
Last Updated: January 2026
Who We Are
This website is owned and operated by SchoolBOX (“SchoolBOX”, “we”, “us”, or “our”).
Our website address is:
https://schoolbox.ca
SchoolBOX is a non-profit organization that supports education programs and initiatives benefiting children, schools, and communities. We are committed to protecting your privacy and handling personal information in a responsible and transparent manner, in accordance with applicable Canadian privacy legislation, including the
Personal Information Protection and Electronic Documents Act (“PIPEDA”).
For greater certainty, PIPEDA applies to personal information collected by SchoolBOX in the course of its commercial activities, including donations, electronic communications, and online interactions. SchoolBOX applies PIPEDA principles to its personal information handling practices more broadly as a matter of best practice.
Accountability and Privacy Officer
SchoolBOX is responsible for personal information under its control and has designated a Privacy Officer who is accountable for compliance with this Privacy Policy and applicable privacy legislation.
Contact details for the Privacy Officer are set out at the end of this Privacy Policy.
What Personal Information We Collect and Why
We collect personal information only when it is reasonably necessary to support our programs, communications, and operations.
This may include:
- Name and contact information (such as email address)
- Information submitted through contact forms or newsletter sign-ups
- Donation-related information (processed securely through third-party payment providers)
- Technical information such as IP address, browser type, and device data
- Website usage and interaction data
Personal information is collected for purposes such as:
- Communicating with supporters, donors, and subscribers
- Sending newsletters, updates, and relevant information about SchoolBOX’s programs and activities
- Processing donations and issuing acknowledgements and tax receipts, where applicable
- Responding to inquiries and requests
- Improving website functionality and user experience
- Meeting legal, regulatory, accounting, or administrative requirements
Consent to Collect, Use, and Share Information
By submitting personal information through our website, you consent to its collection, use, and disclosure as described in this Privacy Policy.
Consent may be express or implied, depending on the sensitivity of the information and the context in which it is collected. Express consent is obtained where required by law or where appropriate, including in connection with donations and subscription-based electronic communications.
Your consent is voluntary and may be withdrawn at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit SchoolBOX’s ability to provide certain services, respond to requests, or continue communications.
Access to personal information is limited to authorized individuals who require it to perform their duties on behalf of SchoolBOX.
Communications and Opt-Out
If you subscribe to our newsletter or receive electronic communications from us, you may unsubscribe at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly. Unsubscribe requests are processed in accordance with applicable law and no later than 10 business days after receipt.
Donations
When you make a donation, your payment information is processed securely by third-party payment providers. SchoolBOX does not store full payment card details.
Personal information collected in connection with donations is used only to:
- Process the donation
- Issue donation acknowledgements and tax receipts, where applicable
- Communicate with you regarding SchoolBOX’s programs, activities, and impact, where you have provided consent to receive electronic communications
Analytics and Website Tracking
We may use analytics tools to understand how visitors interact with our website. These tools may collect aggregated information such as:
- Pages visited and time spent on pages
- Referral sources
- Device and browser information
- General geographic location (based on anonymized IP data)
This information helps us improve website performance, content, and outreach efforts. Analytics data does not personally identify individual users unless information is explicitly provided through forms.
You may manage or disable cookies through your browser settings.
Cookies
Our website may use cookies and similar technologies to support basic functionality and improve user experience. Cookies may remember preferences, support analytics, or help ensure the site functions properly.
You can disable cookies through your browser settings, although some features of the website may not function as intended.
Sharing of Personal Information
We do not sell personal information to third parties.
Personal information may be shared with trusted service providers who assist us with:
- Website hosting
- Email communications
- Payment processing
- Analytics and performance monitoring
These service providers are given access only to the personal information necessary to perform their services and are contractually required to protect such information in a manner consistent with this Privacy Policy. We may also disclose personal information where required or permitted by law.
Data Storage and International Transfers
Personal information may be stored or processed outside of your province or country of residence, including in jurisdictions with different data protection laws.
SchoolBOX takes reasonable steps to ensure that appropriate contractual or other safeguards are in place to protect personal information when it is processed by service providers outside Canada. Individuals may contact us for additional information about our policies and practices relating to international data transfers.
Security of Personal Information
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, accounting, or administrative requirements. When personal information is no longer required, it is securely destroyed or anonymized.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete personal information
- Request deletion of personal information, subject to legal or administrative requirements
Requests may be made by contacting the Privacy Officer using the information below.
Children’s Privacy
SchoolBOX supports educational initiatives involving children and schools. We collect personal information relating to children only where appropriate consent has been obtained from a parent or legal guardian, or as otherwise permitted by applicable Canadian privacy law. If you believe personal information has been provided without appropriate consent, please contact us so that we may take appropriate action.
Links to Other Websites
Our website may contain links to third-party websites. SchoolBOX is not responsible for the privacy practices or content of those websites, and we encourage visitors to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
Contact Information
If you have any questions or concerns about this Privacy Policy or the handling of personal information, please contact our Privacy Officer:
SchoolBOX
Privacy Officer
Email:
info@schoolbox.ca